Effective Date: 8th July 2025
Last Updated: 8th July 2025
1. Who We Are
KliqChange Ltd ("we", "us", or "our") is a UK-based business consultancy providing services in business transformation, change management, and programme delivery.
Our commitment is to protect and respect your privacy in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. What Information We Collect
We may collect and process the following data:
· Personal identification information (name, email address, phone number, job title)
· Business contact details
· Correspondence records (emails, messages, consultation notes)
· Website usage data (IP address, browser type, time zone, browsing behaviour)
· Cookies and analytics data (see Section 7)
3. How We Use Your Information
We use the information we collect to:
· Provide and manage our services
· Respond to enquiries and consultations
· Manage client relationships
· Improve our website and services
· Meet legal and contractual obligations
We will only use your personal data when legally permitted and for legitimate business purposes.
4. Legal Basis for Processing
We rely on the following legal grounds:
· Contractual necessity – to fulfil our agreement with you
· Legitimate interests – e.g. business development, service improvement
· Consent – where required for marketing or non-essential communications
· Legal obligations – for tax, regulatory or compliance reasons
5. How We Share Your Data
We do not sell your data. We may share your personal information with:
· Service providers (e.g. cloud hosting, email platforms)
· Professional advisors (e.g. accountants, legal counsel)
· Government or regulatory authorities (if required by law)
We ensure all third parties respect the security of your data and comply with applicable data protection laws.
6. Data Retention
We keep personal data only for as long as necessary for the purposes we collected it, including legal, tax, and reporting requirements. Typically, client data is retained for up to 6 years.
7. Cookies and Website Analytics
Our website may use cookies to improve user experience and track website performance via tools like Google Analytics. You can control cookie preferences via your browser settings.
8. Your Data Rights
You have the right to:
· Access the personal data we hold about you
· Request correction of inaccurate data
· Request deletion of your data where applicable
· Object to or restrict certain types of processing
· Withdraw consent (where processing is based on consent)
· Lodge a complaint with the Information Commissioner’s Office (ICO)
9. Security
We take data security seriously and implement appropriate measures to prevent unauthorised access, disclosure, or loss.
10. Contact Us
For any questions about this privacy policy or your personal data, please contact:
KliqChange Ltd
Email: phil@kliqchange.co.uk